Requesting information

Please could you give us some further details about … let us know (about/if) … inform us (about/if) …
We would be grateful if you could
We would appreciate it if you could
We would like to know (about/if) …

If you want specific information, say:

In particular

What would you write in these situations?

a) You wrote a letter to someone and they haven’t replied. You want to know if they received the letter.

b) A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).

c) You want to know about the same businessman’s flight (flight number, date and time of arrival).

Letter practice

Last month, you replied to an advertisement in the newspaper and you received this letter back.

Dear Sir / Madam Thank you for your recent letter, concerning the post as Sales Supervisor at Excel Industries. I am pleased to enclose the application forms that you requested. I would be grateful if you could complete them and return them to me as soon as possible. If you have any further questions, please do not hesitate to contact me. Yours faithfully
P Wang  
P. Wang (Mr.)  
Personnel Dept.  

You have been ill so you could not reply immediately. You want some more information about the post (holidays, working hours and starting salary). Write a letter asking about these things. Follow this plan:

– thank Mr. Wang for his letter

– apologise for not replying before now

– say why you did not reply

– ask for further details

– ask, in particular, about holidays, etc.

– close the letter

Учебный элемент 4 (УЭ – 4)

\Making a mild complaint, making a point, warning,
making a strong complaint

A Study section: