HOTEL STAFF

Some managerial positions

General Manager

Assistant General Manager

Duty Manager (=the person acting as manager at a particular time)

Personnel Manager, House Manager, Catering Manager, Banqueting

Manager, etc.02

Reception/Front Office

Front Office Manager/Reception Manager Receptionist/Reception Clerk Reservations Clerk Room Clerk/Key Clerk Telephonist/Switchboard Operator Night Clerk

Housekeeping

Housekeeper

Floor Maid/Floor Attendant

Room Maid/Chambermaid

Cleaner

Laundry Maid

Concierge (porter)

Hall Porter's Department

(Head) Hall Porter (=Bell Captain, Am.E.)

Porter (=Bellboy/Bellhop, Am.E.)

Doorman

Pageboy

Lift Attendant/Lift Boy (=Elevator Operator, Am.E.)

Valet

Cloakroom Attendant

Enquiries Clerk Night Porter

Cashier's department

Hotel Controller

Accountant

Cashier

Food and Beverage Department

Maitre d'hotel

Waiter (Head Waiter, Station Waiter, Wine Waiter, Lounge

Waiter's assistant (=Busboy/busser, Am.E.)

Chef (Head Chef, Chef de cuisine, Cornmis Chef, etc.)

Bar Operative/Barman (=Bartender, Am.E.)

Miscellaneous

Maintenance Engineer Storekeeper/Storeman

Terms to indicate rank

head (as in head waiter) second, etc. (as in second chef) manager (as in reception manager) supervisor (as in breakfast supervisor) assistant (as in assistant housekeeper) senior (as in senior telephonist) junior (as in junior receptionist)