THE STRUCTURE OF INDUSTRY

Being dedicated to the service of people away from home, hospitality industry is concerned with their accommodation, provision of food and drink, their transportation and entertainment. That is why the institutions, which provide these services, are divided into three branches: hotel business (provision of places to stay), restaurant business (provision of food and drink), and tourist business (provision of transport and entertainment).

 

The HOTELS may be classified according to location, prices, and type of services offered. By virtue of their location, hotels may be central (situated in the city center), resort (in exotic locations), airport (for air passengers), and freeway (on the highways). By virtue of prices, hotels can be classified into luxury, upscale, mid-scale, and budget. And by virtue of services offered, hotels may be classified into full-service (with all sorts of services), economy (offering clean, reasonably sized and furnished rooms), residential (for long-term guests), all-suite hotels (rooms with adjacent lounge and kitchenette area).

 

Classification of RESTAURANTS may be based on two factors: menu and services offered. According to the menu, there are two main categories: full-service and specialty restaurants. Restaurants of the first type have more than a dozen main-course items that are cooked to order. Specialty restaurants specialize in one dish (pizza, hamburger, chicken, steak, seafood, etc.). According to the services, the restaurants are classified into occasion (also called luxury) and casual restaurants. Two types of services are used in occasion restaurants: French service (the food arranged on platters and presented to guests, after which the preparation is completed on a trolley-like side table with a gas burner), and Russian service (the food is cooked in the kitchen, placed onto a serving dish, and served to the guests individually with a serving spoon and fork). Casual dining is characterized by relaxed atmosphere, where not only Russian service is typical, but also its simplified version called American service (the food is prepared and put into individual plates in the kitchen before being carried into the dining room), and even buffet-type service (self-service).

 

The TOURIST BUSINESS deals with promoting, transportation and accommodation. Among the promoters are tour wholesalers (who design and package tours), tour operators (who sell tour packages to tourists and act as escorts (guides), travel agencies (who sell on behalf of airlines, rail and bus companies). The transportation businesses are air­lines, cruise lines, rental auto and bus companies. The accommodation businesses are motels (hotels for motorists), resort hotels (hotels in exotic places for people on holiday), destination-management companies (or­ganizations in charge of developing and implementing tourist programs in the areas attractive to tourists). The tourist market is divided into segments (user-groups) according to the buying possibilities of the cli­ents: mass, middle and luxury markets. People who travel with a group make a group inclusive tour, and those who prefer to travel alone are called independent. When the people are taught to deal with ecology of the region they are visiting, they are called ecotourists.

 

1. Find in the text the English equivalents to the following Russian words and word combinations:

 

Предназначенный, связана, обеспечение, организация, сфера, местоположение, на основании, курорт, магистраль, полный комплекс обслуживания, меблированный, смежный, гостиная, большое плоское блюдо, оптовик, в интересах, осуществлять, привлекательный, покупательная способность.

 

2. Give your explanation for the following terms:

Hotel business, restaurant business, tourist business, central hotel, resort hotel, airport hotel, freeway hotel, full-service hotel, economy hotel, residential hotel, all-suite hotel, full-service restaurant, specialty restaurant, French service, Russian service, American service, tour wholesaler, tour operator, travel agency, destination-management companies.