V1 Деловая переписка

+: Inquiry Letter

I:

S: Перед Вами конверт: Соотнести информацию под определенным номером на конверте с тем, что она обозначает.

L1: 1

L2: 2

L3: 3

L4: 4

L5: 5

L6: 6

R1: the sender

R2: the town the letter comes from

R3:the country the letter comes from

R4:the addressee’s house number

R5:the town in the mailing address

R6:the country in the mailing address

I:

S: Выбрать слова или словосочетания для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:

L1: 1

L2: 2

L3: 3

L4: 4

R1:To

R2:Mr. James Julia

R3:Resignation

R4:Scotte.

I:

S: Выбрать слова или словосочетания для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:

L1: 1

L2: 2

L3: 3

L4: 4

R1: Regional Manager

R2: Stephen Yu

R3: Notification of My Resignation

R4: Date

I:

S: Выбрать слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки

(1)_To: Mark Wilson, Catering

(2)_From: Jan Turner, Meeting Planner

Date: February 4, 20__

Subject: (3)_catering for CellFish lunch

Re: Your memo of February 3

I spoke to the client today. A buffet lunch is OK. I also asked what kind of computer they are using. They are bringing their own computer. We will provide the cable and a technician to set it up. We’ve already talked about (4)_tablesandroomsAny other problems? Let me know.

I:

S: Shop assistant: “Can I help you?”

Customer: “____________________”

+: No, it’s all right, thanks, I’m just looking.

I:

S: Secretary: “How was a trip?”
Employee: “____________________”

+: Everything was fine but a bit tiring.

I:

S: Mr Hill “Good morning, I have an appointment with Mr James”. Receptionist: “________”.

+: Please take a sit for a moment, sir. I’ll tell Mr James you are here.

I:

S: Manager: “ ________”Secretary: “They’ve forgotten to send a price list with the catalogue.”

+: What’s wrong with a price list?

I:

S: Your business partner: “ I’d like you to meet Mr. White.”You: “ ______”

+: Glad to meet you, Mr. White.

I:

S: Employee 1: “Now, what we really need is a nice long holiday- both of us.”Employee 2: “ ________”

+: Please stop saying that! You know why we can’t leave our jobs at the moment.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Secretary: “How was a trip?”Employee: “ ________”

+: Everything was fine but a bit tiring.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения
Employee: “Arethereanyvacanciesinourdepartment?”Manager: “ ________”

+: I’m afraid, I don’t know. Please, ask somebody from the Personnel.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения
Interviewer: “Do you mind if I ask how old you are?”Applicant: “ ________”

-+ Actually, I’d rather not say. But put it this way, I’m about 40.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения.

Boss: “All the workers of our plant are on strike!” Secretary: “ ________”

+: I can’t believe it!

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщенияEmployee 1: “Now, what we really need is a nice long holiday- both of us.”Employee 2: “ ________”

+: Please stop saying that! You know why we can’t leave our jobs at the moment.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения

Journalist: “ ________”. Head of a firm: “As a manager of the environmental business unit, he is responsible for a team of eight.”

+: How many are there in his team?

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Consultant: “Whydidyouleaveyourlastjob?”.John: “ ________”

+: I wanted to earn more money.

I:

S: Выбрать реплику, наиболеесоответствующуюситуацииобщения

Caller: “I’d like to speak to Mr Granger, please.”Operator: “ ________”

+: Hold the line, please. Tryingtoconnectyou.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения
Clerk: “Howdoyouwantyourcash?”Customer: “________”

+: In tens and twenties, please

I:

S: Boss: “Do you see what I mean?”Employee: “ ________”

+: Yes, but I’m not sure I quite agree.

I:

S: Director: “Do you get the idea?”Vice-Director: “ ________”

-+ Sorry, I’m not sure, I do.

I:

S: Manager: “His results are of no practical importance.”Subordinate: “_______”

+: You see, we don’t need to carry out any tests of practical importance.

I:

S: Receptionist: “Welcome to the equipment exhibition. Where are you from?”Participant: “ ________”

+: Thank you, I am from France.

I:

S: Employee: “As far as I understand, it’s almost impossible to operate the production line so quickly.”Manager: “ ________”

+: Well, you are quite right, but we are to do our best.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Waiter: “Wouldyoulikesomethingtodrink?”Customer: “________”

+: Can I have a cup of coffee, please?

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения

Employee: “As far as I understand, it’s almost impossible to operate the production line so quickly.”Manager: “ ________”

+: Well, you are quite right, but we are to do our best.

I:

S: Заполнитьпропуск
Nurse: “Health Helpline, how can I help you?” Patient: “_____”

+: I’m not feeling very well. I wonder if you might be able to help me.

I:

S: Although each school in England decides its own ________ , they must include certain compulsory subjects.

+: curriculum

I:

S: The total amount of ________ for delay in delivery is not exceed 10% of the total contract value.

+: penalty

I:

S: A: “Hello. Could I speak to Ann Jones, please?” B: “________”

+: I’m afraid she’s away from her desk right now.

I:

S: Заполнитьпропуск

Visitor: “________”Clerk: “Sure, we can change it for you here”.

+: Excuse me, is there somewhere around where I can change money?

I:

S: Выбратьреплику, наиболее соответствующую ситуации общения

Hotel receptionist: “How can I help you?”Employee: “ ________”

+: Hello, I have a reservation in my company’s name.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Waiter: “Wouldyoulikesomethingtodrink?”Customer: “ ________”

+: Can I have a cup of coffee, please?

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Manager: “ ________”Employee: “I think, it’s a harmful habit.”

+: What’s your idea about smoking?

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения

Colleague: “________”John: “Anyhow, IamgoingtoliveinLondon. I’ve got a new job.”

+: But London is too expensive for young people.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения

Firm representative: “________”Secretary: “Sorry, the boss isn’t in now. Please call back in an hour.”

+: Morning, I would like to talk with Mr. Brown.

I:

S: Заполнитьпропуск

Visitor: “________”Clerk: Sure, we can change it for you here.

+: Excuse me, is there somewhere around where I can change money?

I:

S: We've got a meeting in 10 minutes. Do I have to ________? — Yes, you do.

+ attend

I:

S: A: “Can I speak to Mr.Smith?” B: “___”

+:Wait a minute , please. I’m connecting…

I:

S: A: “Hello. Could I speak to Ann Jones, please?” B: “________”

+: I’m afraid she’s away from her desk right now.

I:

S: Greek materialist philosophers considered that all ________ should be explained by natural causes.

+:Phenomena

I:

S: Treating a person or group differently (usually worse) than others is called________

+: discrimination

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Boss: «You are late, Mr. Jones».Mr. Jones: « ________»

+:I’m terribly sorry, I’ve got in a traffic jam.

I:

S: Could you ________ samples of the skins?

+: supply

I:

S: To ________ the art of a society, it is helpful to know something about its cultural patterns.

+: appreciate

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщенияReceptionist: «________». Guest: «I’d like a single room for one night».

+: Good morning, sir. I’m at your service.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Clerk: «________». Customer: «I’d like to book two roundtrip tickets to Boston».

+:May I help you?

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Receptionist: «Can I help you?» Customer: «________»

+: Yes, could I have a coke and a cheese sandwich for room 148, please.

I:

S: Выбратьреплику, наиболеесоответствующуюситуацииобщения
Partner1: «I plan to go to London for three days. There will be an exhibition. Will you join me?»Partner2: «________»

+: I’m afraid I can’t go this week.

I:

S: There is a steady ________for goods of this type.

+: Demand

I:

S: IВыбратьреплику, наиболеесоответствующуюситуацииобщения

Mr Hill: «Good morning, I have an appointment with Mr James».Receptionist: «________».

+: Please take a sit for a moment, sir. I’ll tell Mr James you are here.

I:

S: It's pretty hard to ________ against big, established companies.

+ :compete

I:

S: This fairy-tale is of Oriental ________ .

+: origin.

I:

S: If you are interested in applying for the job, your ________ must be received by Friday.

+:application

I:

S: A person who is interested in applying for the job is called ________ .

+: Applicant

I:

S: ________ is a "Name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers."

+: brand

I:

S: Goods and Services sold by a company during a particular period of time.

+:turnover

I:

S:The President’s request for an increase in the defense ________ has been turned down by Congress.

+: budget

I:

S: A person who buys goods or uses services is called___

+: consumer.

I:

S: A person who sells goods or services is called ___

+: seller.

I:

S: Выбрать реплику, наиболее соответствующую ситуации общения

Usher: «________» Customer: «Hereitis».

+: May I see your ticket?

I:

S: Total spending declines as income falls and ________ rises.

+: unemployment.

I:

S: Заполнитьпропуск

A “tip” is the________ you pay a waiter for doing a good job.

+: money

I:

S: A ________is a form of remuneration paid by an employer to an employee calculated on some piece or unit basis.

+: wage

I:

S: I asked the waiter to bring fish for the main________.

+: course

I:

S: The international trade company is the largest ________ in the city.

+: employer

I:

S: The standard age for ________in our country is 55 for women and 60 for men.

+: retirement

I:

S: The standard age for retirement in our country is ________ for women and 60 for men.

+: 55

I:

S: The standard age for retirement in our country is 55 for women and ________ for men.

+: 60

I:

S: Applicants should have at least two years’ post high school education or work ________.

+: experience

I:

S: To sell goods at a lower price than one’s competitors means to___

+: undersell

I:

S: ________ is the process by which the production of goods or services is removed from the government sector of the economy.

+: Privatization

V1:Профессиональнаялексика

I:

S: Promotion is the effort to inform and persuade potential ________in order to accomplish the sale of the product, services, or ideas.

+: customers

I:

S: Government expenditure is not the only way in which government_______resources.

+: allocates

I:

S: The businessman was asked for a customs________or commercial samples.

+: declaration

I:

S: Important decisions are made by the operating ________ .

+: employees

I:

S: The managers of a company had difficulties with low motivation among its________.

+: workforce

I:

S: Заполнитьпропуск

Representatives of the socialist economic theory believed that the main object of capitalist manufacturers was to increase their ________.

+: profits

I:

S: Заполнитьпропуск

Market socialism is a term used to define a number of economic ________.

+: systems

I:

S: Заполнитьпропуск

Once the marketing managers are in possession of suitable information, they embark on a process of ________.

+: decision making

I:

S: Заполнитьпропуск
A job interview may be an obligatory condition for a candidate looking for a ________.

+: post

I:

S: Заполнитьпропуск

The managers of a company had difficulties with low motivation among its ________.

+: workforce

I:

S: Заполнитьпропуск

Representatives of the socialist economic theory believed that the main object of capitalist manufacturers was to increase their ________.

+: profits

I:

S: Заполнитьпропуск

Once the marketing managers are in possession of suitable information, they embark on a process of ________.

+: decision making

I:

S: Заполнитьпропуск

My job is to answer questions from our ________ and solve any problems they have.

+: shareholders

I:

S: Заполнитьпропуск

The oil industry raised ________ last year.

+: prices

I:

S: Заполнитьпропуск

The European Central Bank has raised interest _______.

+: rates

V1. Терминыидефиниции.

I:

S: ________ is the business of drawing public attention to goods and services.

+: Advertising

I:

S: To draw public attention to goods and services is called ________

+: Advertising

I:

S: ________ is a summary of your academic and work history.

+: Resume

I:

S: ________ is a formal permission to sell a company’s goods in a particular area.

+: Franchising

I:

S: ________ is a system of purchasing goods or services and paying for them later.

+: Сredit

I:

S: ________ is an official document showing permission has been given to use the company’s logo.

+: Permission

I:

S: Заполнитьпропуск

________ is the rise in the general level of prices caused by an excess of demand over supply.

+: Inflation

I:

S: Заполнитьпропуск

________department is responsible for hiring, training and placing employees.

+: Personnel

I:

S: Заполнитьпропуск

________ is a team of office workers who assist their superior in carrying out an assigned task.

+: Staff

I:

S: Заполнитьпропуск

________ is the activity or result of distributing or disposing persons or things properly or methodically.

+: Organization

I:

S: Заполнитьпропуск

___ is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer

+: Invoice

I:

S: Заполнитьпропуск

________ is a fee charged by a government on a product, income, or activity.

+: Tax

I:

S: Заполнитьпропуск

________ is the rise in the general level of prices caused by an excess of demand over supply.

+: Inflation

I:

S: Заполнитьпропуск

________is various transactions (sales and purchases) having the objective of supplying commodities (goods and services).

+: Commerce

I:

S: Заполнитьпропуск

To ________ means to allow somebody to use something for a fixed period of time.

+: lend

I:

S: Заполнитьпропуск

A ________ is the second important person in an organization.

+: deputy

I:

S:________is any substance consumed to provide nutritional support for the body.

+: food

I:

S:Foodproducts produced by animals include ________ produced by mammary glands, which in many cultures is drunk or processed into dairy products (cheese, butter, et cetera).

+: milk

I:

S: Historically, people secured food through two methods: hunting and gathering, and________.

+: agriculture

I:

S: Today, most of the food energy consumed by the world population is supplied by the ________ .

+: food industry

I:

S: ________is the process of communicating the value of a product or service to customers.

+: Marketing

I:

S: ________is the study of individuals, groups, or organisations and the processes they use to select, secure, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society.

+: Consumer behavior

I:

S: In marketing,________is the process by which marketers try to create an image or identity in the minds of their target market for its product, brand, or organization.

+: positioning

I:

S: ________is the process of determining what a company will receive in exchange for its products.

+: Pricing

I:

S: ________is defined as a "thing produced by labor or effort" or the "result of an act or a process”.

+: product

I:

S: three basic objectives of ________ are: to present information to consumers as well as others; to increase demand; to differentiate a product.

+: promotion

I:

S: ________ is the process of making a product or service available for use or consumption by a consumer or business user.

+: Distribution

I:

S: ________in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively.

+: Management

I:

S: IT- это:

+: Information Technology

I:

S: ________is considered to encompass the use of computers and telecommunications equipment to store, retrieve, transmit and manipulate data.

+: Information technology (IT)

I:

S: A ________ is a structured collection of data.

+: database

I:

S:________is a collection of computer programs and related data that provides the instructions for telling a computer what to do and how to do it.

+: software

I:

S: In economics, a ________ is the generic term for any marketable item produced to satisfy wants or needs.

+: commodity

I:

S: Economic commodities comprise goods and ________ .

+: services

I:

S: In economics, ________ is something that is intended to satisfy some wants or needs of a consumer and thus has economic utility.

+: a good

I:

S: A ________is an organization engaged in the trade of goods, services, or both to consumers.

+: business

I:

S: A ________is a business owned by one person for-profit.

+: sole proprietorship

I:

S: A ________ is a business owned by two or more people.

+: partnership

I:

S: A ________ is a limited liability business that has a separate legal personality from its members.

+: corporation

I:

S: A privately owned, for-profit corporation is owned by ________ who elect a board of directors.

+: shareholders

I:

S: Shareholders elect a ________to direct the corporation and hire its managerial staff.

+: board of directors

I:

S: A ________ is a limited liability business that can organize for-profit or not-for-profit, it has members who share decision-making authority.

+: cooperative

I:

S: Foreigntrade- это:

+: внешняя торговля

I:

S:________ isto bring in (merchandise, commodities, workers, etc.) from a foreign country for use, sale, processing, reexport, or services.

+: import

I:

S: ________ is to ship (commodities) to other countries or places for sale, exchange, etc.

+: export

I:

S: ________is a person with extensive knowledge or ability based on research, experience, or occupation and in a particular area of study.

+: expert

I:

S: Taxes are most often levied as a percentage, called the ________.

+: tax rate

I:

S: ________is the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements.

+: Logistics

I:

S: ________is an authority or agency in a country responsible for collecting and safeguarding customs duties and for controlling the flow of goods in and out of a country.

+: Customs

I:

S: Depending on local legislation and regulations, the import or export of some goods may be restricted or forbidden, and the ________ agency enforces these rules.

+: customs

I:

S: A ________ is a tariff or tax on the importation (usually) or exportation (unusually) of goods.

+: customs duty

I:

S: ________ is an economic principle that describes a consumer's desire and willingness to pay a price for a specific good or service.

+: demand

I:

S: Demand refers to how much (quantity) of a product or service is desired by________.

+: buyers

I:

S: The ________ demanded is the amount of a product people are willing to buy at a certain price.

+: quantity

I:

S: The term ________ signifies the ability or the willingness to buy a particular commodity at a given point of time.

+: demand

I:

S: Demand- это________.

+: спрос

I:

S: Supply-это________.

+: предложение

I:

S: На английский язык налог переводится как ________.

+: tax

I:

S: На русский язык goods переводится как ________.

+: товары

I:

S: Найти перевод слова налогообложение.

+: taxation

I:

S: Найтипереводсловаэкспертиза.

+: expertise