Letter practice

You work in the computer section of StorFinans bank, Nygatan 47, Stockholm, Sweden. Recently, you met Gerard van Ek when you were on a training course. He gave a talk about his ideas on computer security. You will see him again at a computer exhibition in London next June.

Some time ago you ordered a large quantity of computer paper from his company. The paper arrived yesterday but it was the wrong colour: you ordered white and they sent green. Write to Gerard van Ek and complain. His address is: Computer Suppliers, 84 Ave Franklin Roosevelt, 1067 Brussels, Belgium.

 

 

5B Activity section: Repair or replace?

 

1. Jarritos is a small company in the south of Spain that makes bottled soft drinks. Recently, they have had problems with the machine that fills up the bottles. The manager, Raul Sanchez, wrote to the company that sold them the machine to ask them to come and look at it.

a) Does Jarritos use the same bottles again and again?

b) What exactly is the problem with the machine?

 

Jarritos S.A.
Dear Sirs   Ten years ago we bought an Anderson Disposable Bottle Filling System from you. We have had excellent service from this equipment but now we find that the machine that puts on the caps often breaks the bottles. I would be grateful if you could visit our factory the next time you are in Spain and give us a quotation for the cost of repairing the machine.     Yours faithfully
R. Sanchez
Raul Sanchez
Manager

 

2. Shortly afterwards Mr. Sanchez saw this advertisement in a magazine.

Can the Alpha Rapid Bottler use the same bottles again?

 

ALPHA Food Machines	The rapid bottler
Our new system is completely computer controlled, offering you trouble-free bottling. The Alpha Rapid Bottler can handle up to 200 reusable bottles a minute and
	●	washes the bottles in boiling water	New From Alpha!
		●	checks for cracked and broken bottles
		●	fills each bottle to the required level
		●	caps the bottles
		●	puts on the labels
		●	packs the bottles into crates
	The system can run 24 hours a day with minimum maintenance.   Write to Alpha Food Machines, 54 Rue Barrault, Toulouse, France to arrange an appointment for your company.

 

Mr Sanchez decided to ask Alpha to visit his company. He sent the following letter.

 

Jarritos S.A.
Dear Sirs   I am writing in connection with your recent advertisement in Food and Drink News.   We ar a small company, manufacturing soft drinks for sale in the south of Spain. At the moment, we bottle our drinks using an Anderson Disposable Bottle Filling System but we would be interested in hearing more about your computer controlled equipment.   We would be grateful if you could arrange to visit our factory in the near future.   Yours faithfully
R. Sanchez
Raul Sanchez
Manager

 

3. Within the next few days, representatives from both Wesco (Mr. Tony Smith) and Alpha (Mr. François Molet) made separate visit to Jarritos. Mr. Sanchez showed them round the factory and introduced them to Jose Barrios, Deputy Manager. Later they had dinner at his home. The representatives told him that they would send him a quotation soon.

Jarritos is now waiting for letters from both Wesco and Alpha. In three groups, you must write the correspondence between these companies.