Задание N 8

Receptionist: “Hello, how can I help you?”

Guest: “_________________”

I need to book a room here. One room, please. I want a room.

I’d like to make a reservation, please.

 

Задание N 9.
Guest: «___________________»
Hostess: «Oh, I’m glad you enjoyed it.»

 

The meal wasn’t as bad as I expected The meal was rather good

The meal was absolutely deliciousEnjoy your meal

Задание N 10.
Shop assistant: «Can I help you?»
Customer: «_________________»

 

No, that's not necessary. Oh, good. I’m so glad to have met you.

No, it’s all right, thanks, I’m just looking. Fine.

Задание 11.

Student - Have you had time to mark my composition?
Teacher - __________________________.

 

Yes, it was.

Yes, and I do hope you don’t mind my saying this but you’ve made one or two tiny mistakes.

Oh, dear, you look awful, what’s the matter with you?

Yes, it was quite good, and I’ve underlined the mistakes you’ve made.

 

Задание N 12.
Boss: «Do you see what I mean?»
Employee: «____________________________»

 

Yes, and I don’t agree with you. Yes, do, please.

I don’t think so. Yes, but I’m not sure I quite agree.

 

 

IV. Documents

Задание N 1

Расположите части делового письма в правильном порядке

 Dear Mr Sawyer,

 

 6 Pine Estate, Bedford Road, Bristol, UB28 12BP

Telephone 9036 174369 Fax 9036 36924

6 August 20

 

 I look forward to hearing from you.

Yours sincerely,

Simon Tramp

Sales Manager

 

 James Sawyer, Sales Manager, Electro Ltd, Perry Road Estate,

Oxbridge UN54 42KF.

 

 Thank you for your letter. I am afraid that we have a problem with your order.

Unfortunately, the manufacturers of the part you wish to order have advised

us that they cannot supply it until November. Would you prefer us to supply a

substitute, or would you rather wait until the original parts are again

available?

Задание N 2

Определите правильную стандартную последовательность разделов резюме

References Activities Personal Details Professional experience Education Skills

Задание №3

Определите, к какому виду делового документа относится представленный ниже отрывок

Letter of enquiry / request Letter of complaint

Contract Letter of appology

Memo

CV

Задание №4

Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки

To : Secretarial Supervisor (1) _____ : Claire McElroy (2) _____ : Demonstration of new office equipment The (3) _____ of Smart Equipment will visit us on 28 April to demonstrate their new computer and fax-machine which you are sure to be interested in. Please arrange the time to meet him so that all your staff could be present. (4) _____
  • From
  • Sales Manager
  • Subject
  • C.M.

Задание №5

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